To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging with manuals and accessories. For bikes, they must have less than 3 miles on the odometer.

To be eligible for a return, your item must be unused and in the same condition that you received it. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Our policy lasts 10 days and a 12% restocking fee will be assessed. Contact us immediately at 61 or after online purchase to make arrangements. Delivery within a 15 mile radius of our shop is free when bikes are ordered online. We encourage local customers to pick up fully assembled and tuned bikes (free of charge) or inquire about our local delivery options. At that time, we will send a check for reimbursement and activate the manufacturer’s warranty. We offer a $50 reimbursement for this provided the customer gives proof of service. Bikes will be shipped 80-90% assembled and we encourage customers to have a professional bicycle mechanic complete final assembly and tuning for performance and safety reasons. Shipping time typically takes from 6–10 business days.

Magnum produces the greatest electric bikes at the highest level of quality with the ultimate design and comfort.īicycles and products are generally shipped via FedEx and tracking information will be provided to you once en route. At Magnum Bikes we believe in our brand and stand behind our product. Magnum stands for pushing the limits and setting the bar higher.

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